Privacy Policy
This Privacy Policy explains how information may be collected, used and protected when you visit the Pattern Trader's Atlas website, contact support, or purchase our digital product.
Information we may collect
We may receive information you choose to provide, such as your name, email address and support messages. Purchase and payment information is processed by Digistore24. We do not directly store your complete payment-card details.
How information may be used
Information may be used to provide product access, respond to customer support requests, maintain and secure the website, comply with legal obligations, and, where permitted, send product or marketing communications.
Marketing emails and how to unsubscribe
You can unsubscribe from marketing emails at any time by clicking the Unsubscribe link at the bottom of any promotional email you receive from us. You may also email support@esr.mobi with the subject Unsubscribe request and ask to be removed from marketing communications. Unsubscribe requests apply to promotional emails. We may still send necessary transactional, product-access, billing-related or customer-service messages relating to a purchase or support request.
Payment processing
Purchases are processed by Digistore24. Digistore24 may process information required to complete your order, provide payment and billing support, and meet legal or regulatory obligations.
Server and technical data
Server logs may record technical information such as IP address, browser type, referring page and request timestamps for security, troubleshooting and analytics. Third-party services may use cookies or similar technologies according to their own policies.
Your requests
To request access, correction or deletion of information you have directly provided to us, contact support@esr.mobi. We may retain records where required for legal, fraud-prevention, tax or accounting purposes.
Legal information
Seller and website-provider information is available on our Imprint / Legal Information page.